PLUMBING SERVICES

Our weekday hourly rate between 07:00 and 17:00 is € 89.50 including 21% VAT. That covers tools and small fitting materials, and within Amsterdam we charge no call-out. For comparison: Werkspot publishes an Amsterdam market band of € 75 to € 85 per hour excluding VAT — roughly € 91 to € 103 including VAT. For most jobs on this page we do not charge by the hour but a fixed price per job, so you do not pay for a wasted morning.

Not within the municipality of Amsterdam. Outside it we charge € 39 including VAT, regardless of distance within our service area. For a planned visit at an address already under a maintenance contract, that fee is waived too.

We publish the surcharges exactly as we charge them — there are only four. Same-day emergency within two hours on a weekday: 35%. Weekday evening between 17:00 and 22:00: 30%. Saturday, all day from 07:00 to 22:00: 50%. Sunday and official public holidays: 100%, i.e. double rate. Unblocking a WC at € 165 therefore costs € 305 on Sunday — not € 330 — because we apply the surcharge to labour only, not materials. We do not work between 22:00 and 07:00, so there is no night rate. We quote the amount before we drive, not afterwards on the invoice.

Because the difference in what we must pay a technician is that large too. An evening shift until ten is a shifted working day; a Sunday shift is a day off someone gives up. We can bury those costs in a higher base rate you also pay on Tuesday morning, or set them out honestly. We choose the second. If your job can wait until Monday, we say so on the phone — that saves you half.

For every job on our price list you get a fixed price. Send a photo via WhatsApp and we turn the calculator guide price into a fixed price within two working hours, usually without a site visit first. Only for work behind a closed wall or under a sealed floor do we work with a guide price plus a band — and then we stop and call you as soon as we see what is really there.

Unblocking a WC, kitchen sink, washbasin or shower drain costs € 165 including VAT, all-in: call-out, equipment, flushing and check. A ground-floor WC, where the connection to the main line is more often the cause, costs € 225. A riser or main sewer costs € 296 including camera inspection. Beyond fifteen metres of pipe length we charge € 14 per extra metre.

If we cannot clear your drain, you pay nothing: no call-out, no start fee, no invoice. The exception is a fixed obstruction — ingrown concrete, a collapsed pipe, a faulty macerator, or a pipe that was installed wrongly. We establish that on site, show it to you on camera, and then discuss what can be done.

Leak detection with a report that insurers and HOA managers accept costs € 545 including VAT. That includes thermography, acoustic testing, tracer gas and moisture readings, plus the report with photos and measured values. If you only want to know where it is without building a claim file, a basic one-and-a-half-hour survey costs € 295. Without a report a buildings insurer rarely pays out, so for ceiling or floor damage the fuller option is usually the cheaper one.

In the vast majority of cases, yes. With a thermal camera we see the temperature difference of a hot-water leak through the floor; with acoustic gear we hear a pressurised pipe leaking; with tracer gas we find a leak in a pipe that no longer carries water. We only open up once we have narrowed the leak to ten to fifteen centimetres.

No — and that is a deliberate choice. Since 1 April 2023 only a CO-certified company may work on gas combustion appliances in the Netherlands: central-heating boilers, geysers, gas heaters and the related flue. We do not hold that certification, so we do not do that work — no gas pipes, no capping, no ‘quick look’. Everything on the water side of your heating we do handle: radiators, underfloor heating, hydronic balancing, expansion vessel, pump, and electric boilers, solar boilers and heat pumps. If you need work on the boiler itself, we refer you to a certified installer and align the schedule with them so you do not have to plan twice.

Yes, if you have them. Lead pipes still appear in Amsterdam buildings from before 1960, especially in West, De Pijp and parts of Oost. Lead dissolves slowly in stagnant water and is harmful, especially for young children and pregnant women. You can recognise them yourself: lead pipes are grey and soft, and you can scratch a line in them with a coin. A standard replacement with us costs € 1,150; if pipes are hard to reach that rises to € 2,350. We supply a water analysis before and after.

The main rule in the Dutch Civil Code is that the landlord is responsible for maintenance and defects, and the tenant for so-called minor repairs. A blockage the tenant can clear with a plunger or drain snake counts as minor maintenance. If the blockage sits deeper in the pipe, or it is a leak, a faulty boiler or lead pipes, it is the landlord. We always state the cause explicitly on the invoice so you do not have to fight that discussion alone.

In short: if the blockage comes from use — grease, hair, wet wipes — the tenant pays. If the cause is the condition of the pipe — root ingress, settlement, wrong fall or a collapsed pipe — the landlord pays. We record the cause on camera so there is something to show, not just something to claim.

It depends on where the pipe runs. The riser, main water feed, roof, gutters and everything communal falls under the HOA. Pipes inside the private home, behind the private meter, fall under the owner. Your building’s deed of division is decisive. For every HOA leak we supply a report stating which part of the installation the leak was on, so the manager can allocate costs without argument.

Damage to the building itself is normally under buildings insurance; damage to your belongings under contents insurance. Almost all policies also cover the cost of finding the leak and the opening and making-good needed for that. What is almost never covered is repairing the pipe itself. Ask your insurer about search costs before you call someone out, and make sure you get a report — without one, a claim is hard.

The person whose property holds the leak is in principle liable for the neighbours’ damage, even if they could not help it. In practice buildings insurers settle it between themselves, provided there is a report that names the cause. What you can do today: photograph the stain with a date, measure it, and repeat after three days. If it grows, the leak is active.

Within our opening hours — every day from 07:00 to 22:00 — in Amsterdam within 45 to 60 minutes, depending on district and traffic. In Amstelveen, Diemen, Duivendrecht and Ouderkerk within 60 to 75 minutes. In Haarlem, Zaandam, Hoofddorp, Purmerend and Almere within 90 minutes. When we take the call you get a concrete arrival time, not ‘as soon as possible’. If you call after ten in the evening, you are first on the list at 07:00.

Weekends and public holidays yes; nights no. We are reachable seven days a week from 07:00 to 22:00, including Saturday, Sunday and official holidays. Between 22:00 and 07:00 we do not drive: night work on pipes and installations goes wrong more often, and a technician woken at three is not sharp the next day either. If you call at night, your job is first on the list at 07:00. What you can do yourself until then to limit damage is further down this page.

Emergency means: water running that you cannot stop; a blockage that leaves you without a toilet; no hot water in frost; or water running into the neighbours. Not an emergency: a dripping tap, a radiator that will not heat, a slow drain, or a thermostat that switches poorly. For that second group we say honestly that waiting until Monday is better — that saves you half. A gas smell is a separate category: call 0800-9009 first, the free grid-operator fault line, which is staffed at night too.

A washbasin or basin: thirty to sixty minutes. A WC, kitchen sink or shower drain: forty-five minutes to one and a half hours. A riser: two to three hours. The main sewer with high pressure and camera: two to four hours. A standalone camera inspection takes one to two hours including the report.

Yes — it is one of our specialisms. In a canal house nothing is square, cast iron and lead still turn up, and Monuments and Archaeology rules govern what you may do to the façade and roof. We use cherry pickers where scaffolding will not fit, apply for the municipal exemption, and use materials the aesthetics committee accepts — zinc and copper where prescribed, not plastic.

Yes. A standalone inspection costs € 195 and delivers footage, a distance measurement per defect and a report. Immediately after an unblock the same inspection costs € 85. For HOAs we inspect risers in series, with a report per floor.

Usually yes, with relining. We mill the pipe clean, insert a resin-saturated liner and cure it against the existing pipe wall. No shovel goes in the ground; the pipe gets a smoother interior than when new and lasts about another thirty years. Relining with us costs € 195 per metre.

Yes. For HOAs and landlords we offer service contracts with one fault number, fixed rates per job, an annual inspection of risers and gutters, and a quarterly report you can forward unchanged to the members’ meeting. For commercial premises and hospitality we work outside opening hours so your business can stay open.

Two years on all fitting and repair work we carry out. Three months on unblocking: if the same blockage returns on that run, we come back free of charge. Materials carry the manufacturer’s warranty, typically two to ten years. If you supply materials yourself, our labour warranty still stands, but we cannot warrant the materials.

You pay afterwards — by invoice with a fourteen-day term, or on site by card or payment request. For projects above € 2,500 we work in stages: thirty percent at start, the rest on handover. We never ask for prepayment for an emergency visit.

Less of the hourly rate remains than people think: tools, van, insurance, certifications, stock, admin and non-billable travel time are all in it. What makes it feel expensive are the surprises afterwards. That is why we put everything on the table upfront: the rate, the surcharges, the fixed prices per job and what is not included. You are welcome to put our price list next to someone else’s line by line.

If you are a business, a VAT-taxed landlord or an HOA with VAT liability, the 21% VAT is deductible for you. Flip the calculator switch to ‘business’ and you see all amounts excluding VAT. For private clients the amount including VAT is what you actually pay.

No. According to the Tax Authority the reduced 9% rate only applies to insulating, painting, plastering and wallpapering homes older than two years. Plumbing, installation and sanitary work falls under the general 21% rate. If we also do plastering or insulation in the same project, we split that on the invoice so you do get the low rate on that part.

That is fine. We then charge labour only, and the calculator shows items labelled ‘arbeid, exclusief materiaal’ (labour, materials excluded). Two points: we cannot give a materials warranty on what you supply yourself, and we will not install appliances that do not meet Dutch regulations. If in doubt, we send a shopping list beforehand.

Yes. We work daily in Dutch, English, Russian and Ukrainian; the team also covers Polish, Turkish, Arabic, German, Papiamentu and Sranantongo. Choose your language at the top of this page — we translate the calculator and form. State your preferred language in the request and we send a technician who speaks it.

We backed them with public market figures from Werkspot, Homedeal, Slimster, Trustoo and OfferteAdviseur, plus published rates from Amsterdam peers. Our WC unblocking at € 165 sits in the € 151–€ 194 band used by major Amsterdam drain services. Put our list next to another and you land roughly the same — the difference is you can read ours beforehand.

Sanitary ware, taps, boilers, radiators and other appliances unless marked ‘complete’ or ‘incl. materials’. Also: tiling, plastering and painting after we close a chase; electrical work for a boiler or underfloor heating; scaffolding or a cherry picker when the building needs it; and one-off grid-operator or Waternet fees when upsizing or relocating a connection. That is all listed in the ‘Not included’ block on this page too.